This Job Description establishes and describes the basic function, reporting relationships, duties, responsibilities and education/experience requirements for the functional position of the Shop Service Writer/Scheduler Level 2 of Crossroads Mobile Maintenance (CRMM) as assigned to that function by the Shop Service Manager. This position is considered an hourly position, the job requirements and your performance will dictate the required hours to complete the necessary tasks with possible overtime requirements per week. All overtime work shall be approved prior to performing outside of the regular pay.
The Shop Service Writer/Scheduler is the liaison between CRMM and the customer, ensuring that a customer’s needs are being met. The Shop Service Writer/Scheduler will maintain Crossroads Mobile Maintenance’s strong focus on creating a culture of safety, integrity, passion, and intelligence.
The primary function and focus of CRMM is to facilitate Utility Asset Preventive Maintenance Program Development and Administration, Utility Truck and Equipment Parts Sales, Utility Asset Design, Fabrication and Up-fit, Utility Transport Service and Utility Service and Safety Training.
The Shop Service Writer/Scheduler receives sufficient authority from, and is accountable to, the Shop Service Manager for the successful completion of assigned duties and responsibilities.
The Field Service Writer/Scheduler must maintain harmonious relationships with company employees, Customers, Contractors, Owners, and other individuals associated with ongoing business.
Shop Service Writer/Scheduler Level 2 Job Qualifications
DUTIES AND RESPONSIBILITIES:
The principle duties and responsibilities of the Shop Service Writer/Scheduler consist of but are not limited to, the following: